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Stakeholders

Identify and record all the project's stakeholders.

Who?

The stakeholders are the people who (Volere)

… can affect the outcome/success of a project and, or, are affected by its outcome/success.

Examples include:

  • The client. The entity (a) the system/product is being built for, and (b) that will pay for the system/product.
  • The signatories. The people who need to sign-off aspects of the project, e.g., system security, data access, etc.
  • The end users. The people who will interact with the product.

The Open Group Architecture Framework (TOGAF) hosts a detailed discussion of stakeholder management. The discussion includes a sample stakeholder map for an imaginary project. It is a good guide to discerning a project's stakeholders and their import.1,2


Register

Create a stakeholder register. The stakeholder register is a

… project document that includes information about project stakeholders including an assessment and classification of project stakeholders.3

The details per stakeholder should include:2

  • Name
  • Role in employing organisation.
  • The stakeholder's employing organisation department.
  • Role in project.
  • And, any other items pertinent to constructive stakeholder interactions.











  1. Stakeholder Management, Chapter 21, The Open Group Architecture Framework (TOGAF) Standard, Version 9.2. ↩

  2. Got stake?, by Forman, J. B. & Discenza, R., 2012 ↩↩

  3. A Guide to the Project Management Body of Knowledge, Seventh Edition, 2021, The Standard for Project Management. ↩